Dhathri Endrapu

Terms & Conditions

Dhatri Endrapu Boutique

Welcome to Dhatri Endrapu Boutique. By accessing our website and purchasing from us, you agree to the following Terms & Conditions. Please read them carefully before placing an order.


1. General

Dhatri Endrapu Boutique specializes in authentic handloom sarees, handmade fabrics, and customized garments. By using our website or services, you agree to comply with these terms.

We reserve the right to update or modify these terms at any time without prior notice.


2. Product Authenticity

  • We deal only in genuine handloom products.
  • Slight variations in color, texture, and weave may occur due to:
    • Handcrafted nature of products
    • Lighting during photography
    • Screen display differences

These variations are not considered defects.


3. Pricing & Payment

  • All prices are listed in INR (₹).
  • Fabric pricing (where applicable) is calculated per meter.
  • We reserve the right to modify prices at any time without prior notice.
  • Full payment must be made before order processing.

Accepted payment methods are displayed during checkout.


4. Customization Orders

For customized garments:

  • Accurate measurements must be provided by the customer.
  • Once customization work begins, orders cannot be cancelled.
  • We are not responsible for fitting issues due to incorrect measurements provided by the customer.
  • Minor variation in final design may occur based on fabric behavior and craftsmanship.

Customization timelines will be communicated at the time of order.


5. Orders & Processing

  • Orders are confirmed only after successful payment.
  • We reserve the right to cancel orders in case of:
    • Payment issues
    • Product unavailability
    • Incorrect pricing errors

In such cases, a full refund will be processed.


6. Shipping & Delivery

  • Shipping timelines may vary depending on product availability and customization requirements.
  • Delivery delays due to courier services or unforeseen circumstances are beyond our control.
  • Customers must provide accurate shipping details.

7. Returns & Exchanges

Due to the nature of handloom and customized products:

  • Customized products are non-returnable and non-refundable.
  • Sarees and fabrics may be eligible for exchange only if:
    • Reported within 48 hours of delivery
    • Product is unused and in original condition

Shipping charges are non-refundable.


8. Intellectual Property

All content on this website including images, logos, text, and designs belong to Dhatri Endrapu Boutique. Unauthorized use, copying, or reproduction is strictly prohibited.


9. Limitation of Liability

Dhatri Endrapu Boutique shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.


10. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.


Contact Information

For any queries, support, or order-related assistance, please contact us:

📞 Phone: 7780513654
📧 Email: Support@dhatriendrapu.com
💬 WhatsApp: https://wa.me/917780513654
📷 Instagram: https://www.instagram.com/heritage_artistry_couture
â–¶ YouTube: https://www.youtube.com/@ishalife2025

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